Privacy Policy of 0033bet — How We Protect Your Data

The controller of the personal data collected and processed on the platform 0033bet (https://0033bet.best) is the platform operator itself, responsible for defining the purposes and means by which your data is processed, in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018).

To exercise any right related to your personal data, to reach out about this Privacy Policy, or to report any concern about how your information is handled, use the official channel:

• Privacy email: contato@0033bet.best
• Live chat: available 24 hours a day, 7 days a week, directly on the 0033bet platform

The 0033bet maintains a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests. All privacy-related communications are responded to within the timeframes established by Brazilian law.

The 0033bet collects personal data at different points of your interaction with the platform. Below, we detail what data is collected in each context:

During account registration:

• Full name (as it appears on your ID document)
• CPF (Individual Taxpayer Registration)
• Date of birth
• Email address
• Brazilian mobile number
• Full residential address (ZIP code, street, neighborhood, city, state)

During identity verification (KYC):

• Photo ID document (national ID card, driver's license, or passport)
• Proof of residence issued within the last 90 days
• Proof of ownership of the bank account or Pix key used
• Selfie with ID document (when requested to confirm account ownership)

While using the platform:

• Betting and gaming history (football, Brasileirão, Copa do Brasil, slots, live casino, crash games, etc.)
• Deposit and withdrawal history via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED
• Notification and communication preferences
• Responsible gambling settings active on the account

Automatically during browsing:

• IP address and approximate location (for access eligibility verification)
• Browser type and version, and operating system
• Device identifier
• Pages visited, session duration, and browsing patterns on the platform
• Cookie and similar technology data (detailed in section 8)

The 0033bet uses your personal data exclusively for the purposes listed below. No data is used for any purpose other than those described here without your knowledge and, where applicable, your consent.

The 0033bet does not use your data to build profiles for sale to third parties, for off-platform ad targeting without consent, or for any purpose incompatible with those listed above.

The LGPD requires that every instance of personal data processing have a valid legal basis. The 0033bet bases its processing on the following legal grounds:

• Performance of a contract (art. 7, V of the LGPD): Most data processing at 0033bet is necessary to perform the service agreement you accepted at registration — creating your account, processing bets, handling deposits via Pix and other methods, and paying out withdrawals.
• Legal obligation (art. 7, II of the LGPD): Identity verification (KYC), transaction monitoring for anti-money laundering purposes, and compliance with orders from competent authorities are processing activities carried out to meet legal and regulatory obligations applicable to the betting market in Brazil.
• Legitimate interest (art. 7, IX of the LGPD): Platform experience personalization, internal fraud prevention, and operational security are processing activities based on 0033bet's legitimate interests, always balanced so as not to override the rights and interests of data subjects.
• Consent (LGPD, art. 7, I): Sending marketing communications by email or SMS, personalizing ads, and any processing not covered by the bases above require your explicit consent. You can withdraw that consent at any time without affecting your access to 0033bet's services.

The 0033bet does not sell your personal data. Sharing with third parties occurs only in the specific situations below, all of which are subject to appropriate contractual protections:

• Payment providers: To process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED transfers (Nubank, Itaú, Bradesco, Banco do Brasil), we share the data required for the transaction with the relevant financial institution or payment processor. These providers receive only the minimum data necessary to complete the transaction.
• Game and slots providers: To provide games from Pragmatic Play, PG Soft, Hacksaw Gaming, and other certified providers, session data and game results are shared with those providers for RNG auditing and technical dispute resolution.
• Technology and infrastructure partners: Hosting providers, cybersecurity firms, platform data analytics providers, and technical support teams may access data necessary to deliver their services, always under data protection agreements compatible with the LGPD.
• Competent authorities: 0033bet shares data with Brazilian authorities when required by court order, administrative ruling, or legal obligation — such as reporting suspicious transactions in accordance with anti-money laundering regulations.

All third parties that receive personal data from users of 0033bet are subject to data protection obligations equivalent to or exceeding those required by the LGPD. 0033bet conducts periodic assessments of its vendors to ensure these standards are continuously upheld.

The 0033bet implements technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or improper disclosure. Key measures currently in place include:

• Encryption in transit: All communication between your device and 0033bet's servers is protected by 256-bit TLS/SSL encryption. This covers login, bet placement, Pix deposits, and every other interaction with the platform.
• Encryption at rest: Sensitive stored data — such as identity information and banking details — is encrypted on 0033bet's servers, so that even unauthorized server access does not result in data being exposed in plain text.
• Access controls: Internal access to user data is restricted to staff who need it to perform their role, based on the principle of least privilege. All access is logged and monitored.
• Two-factor authentication (2FA): 0033bet offers two-factor authentication for account access, adding an extra layer of protection against unauthorized logins.
• Security monitoring: The platform operates with continuous threat monitoring, intrusion detection, and automatic alerts for suspicious access patterns.
• Incident response program: 0033bet maintains a security incident response plan. In the event of an incident that may affect your data, you will be notified in accordance with the timeframes and requirements set out by the LGPD.

Despite all these measures, no security system is 100% foolproof. The 0033bet recommends that you follow good security practices on your end: use a strong, unique password for your account, enable 2FA if available, and never share your credentials with third parties.

The 0033bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or for the minimum period required by law. Retention periods vary depending on the type of data:

• Active account data: Retained for as long as your account remains active on the platform.
• Financial transaction history (deposits and withdrawals via Pix, boleto, card, etc.): Retained for a minimum of 5 years from the transaction date, as required by applicable tax and anti-money laundering regulations in Brazil.
• Identity verification data (KYC): Retained for a minimum of 5 years after account closure, as required by betting market regulatory obligations.
• Betting records: Retained for a minimum of 5 years for auditing, dispute resolution, and legal compliance purposes.
• Non-essential browsing data and cookies: Retained for a maximum of 13 months, in line with privacy best practices.
• Support communications: Retained for 2 years after the ticket is closed, for quality control purposes and to resolve any subsequent disputes.

Once the retention periods above expire, data is securely deleted or anonymized so that the account holder can no longer be identified. Deletion requests are honored within legal limits — data subject to mandatory retention obligations is kept for the minimum required period even after a deletion request, but isolated from any use other than fulfilling that specific obligation.

The 0033bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and, with your consent, personalize content. See the types of cookies used:

• Essential cookies (required): Essential for the platform to function — they keep your session active after login, ensure transaction security, and preserve your language preferences and account settings. They cannot be disabled without affecting your use of the platform.
• Performance and analytics cookies: Collect aggregate data on how users navigate the platform — which pages are visited most, which features are used most, average session duration. Used to improve the platform. Require your consent.
• Personalization cookies: They remember your display preferences — such as favorite games, odds settings, and preferred sports — to personalize the 0033bet interface on your future visits. These cookies require your consent.
• Marketing cookies: Used to measure the effectiveness of 0033bet's campaigns and to personalize relevant offers for you within the platform. Require your explicit consent and can be withdrawn at any time.

You can manage your cookie preferences at any time through your account settings on the 0033bet or through your browser settings. Disabling non-essential cookies may affect some platform features, but will not prevent you from using the core betting and casino functions.

The LGPD grants you a set of rights over your personal data processed by 0033bet. See how to exercise each of them:

• Confirmation and Access (art. 18, I and II): You may request confirmation that 0033bet processes your data and receive a full copy of the information stored about you. Response time: up to 15 business days from the date of the request.
• Correction (art. 18, III): Incorrect, outdated, or incomplete information? Request a correction via chat or email. Basic registration data (email, phone number, address) can be updated directly in your account settings.
• Anonymization, blocking, or deletion (art. 18, IV): You may request that unnecessary, excessive, or non-compliant data be anonymized, blocked, or deleted. Data subject to a legal retention obligation is exempt.
• Portability (art. 18, V): You may request your data in a structured, interoperable format (CSV, JSON) to transfer it to another service provider, should you wish.
• Information on data sharing (art. 18, VII): You have the right to know which entities 0033bet has shared your data with, the purpose of that sharing, and the legal basis that authorizes it.
• Withdrawal of consent (art. 18, IX): For any processing based on consent (such as email or SMS marketing), you may withdraw that consent at any time through your account settings panel or by email, at no cost and with no impact on essential services.
• Right to object (art. 18, §2): You may object to processing carried out on the basis of legitimate interest if you believe it harms your rights. 0033bet reviews each request individually and provides a reasoned response on whether the processing will continue or be discontinued.

To exercise any of these rights, reach us via the platform's live chat (available 24 hours) or send an email to contato@0033bet.best with the subject line "LGPD Rights — [your right]". The 0033bet confirms receipt within 24 hours and responds to the request within the legally established timeframes.

The platform 0033bet is intended exclusively for users aged 18 and over residing in Brazil. The intentional collection of personal data from users under 18 is strictly prohibited under the platform's policy and applicable Brazilian law.

The registration process includes mandatory date-of-birth verification, and where there is any doubt about a user's age, the platform may request an identity document for confirmation. Accounts created by users under 18 are immediately closed upon identification, and any deposit balance is refunded to the holder of the payment method used.

If you believe that a user under 18 has created an account on 0033bet or that a minor's data is being inadvertently processed by the platform, please contact us immediately at contato@0033bet.best. The matter will be handled as a priority and the data will be deleted as quickly as possible.

The 0033bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered by the platform. The date of the last update is always shown at the top of this page.

Material changes that affect data subjects' rights or introduce new types of processing will be communicated by email to registered users at least 15 days before the new terms take effect.

Continued use of the platform after changes take effect constitutes acceptance of the new terms. If you do not agree with the changes, you may close your account before the effective date, without penalties, by withdrawing your full available balance.

For minor changes that do not affect data subjects' rights — such as wording corrections, contact detail updates, or clarifications about existing practices — notice may be given solely by updating this page, without individual email notification.

For any questions, requests, or complaints related to this Privacy Policy or to the processing of your personal data by 0033bet, use the official channels:

• Privacy email: contato@0033bet.best (subject: "Privacy — [your request]")
• Live chat: available 24 hours a day, 7 days a week, on the 0033bet platform

The 0033bet acknowledges all privacy requests within 24 hours and responds within the following timeframes:

• Access, correction, and portability requests: up to 15 business days
• Deletion or anonymization requests: up to 15 business days (with notification of any applicable mandatory retention periods)
• Withdrawal of consent for marketing: up to 5 business days (in practice, usually immediate via the account dashboard)
• Complaints about improper processing: initial response within 15 business days

If you feel your request was not properly handled, you have the right to file a complaint with the National Data Protection Authority (ANPD), the Brazilian federal body responsible for overseeing LGPD compliance.

This Privacy Policy is governed by Brazilian law, in particular the General Data Protection Law (LGPD — Law No. 13.709/2018) and other regulations applicable to the sports betting and online entertainment market in Brazil.